Zendesk Support Keyboard Shortcuts
Manage support tickets and help your customers.
⌘K
49 shortcuts / 6 sections
Tickets (Viewing)
7Open reply box
CtrlAltCControl Alt C
Open note box
CtrlAltXControl Alt X
Open macro box
CtrlAltMControl Alt M
Toggle Apps
CtrlAltAControl Alt A
Toggle user tab
CtrlAlt,Control Alt ,
Toggle knowledge
CtrlAltKControl Alt K
Search knowledge
CtrlAltLControl Alt L
Tickets (Updating)
5Update with current status
CtrlAltUControl Alt U
Update as Open
CtrlAltOControl Alt O
Update as Pending
CtrlAltPControl Alt P
Update as On-hold
CtrlAltDControl Alt D
Update as Solved
CtrlAltSControl Alt S
Composing
20Insert inline image
CtrlMControl M
Create a link
CtrlKControl K
Indent right
Ctrl]Control ]
Indent left
Ctrl[Control [
Format as bold
CtrlBControl B
Format as italics
CtrlIControl I
Format as underline
CtrlUControl U
Format as code
CtrlShift5Control Shift 5
Format as code block
CtrlShift6Control Shift 6
Format as numbered list
CtrlShift7Control Shift 7
Format as bulleted list
CtrlShift8Control Shift 8
Format as quote
CtrlShift9Control Shift 9
Clear formatting
CtrlShiftAControl Shift A
Open color palette
CtrlShiftYControl Shift Y
Increase heading size
CtrlShiftPLUSControl Shift PLUS
Decrease heading size
CtrlShift-Control Shift -
Format as heading 1
CtrlAlt1Control Alt 1
Format as heading 2
CtrlAlt2Control Alt 2
Format as heading 3
CtrlAlt3Control Alt 3
Format as heading 4
CtrlAlt4Control Alt 4