Zendesk Support Keyboard Shortcuts
Manage support tickets and help your customers.
⌘K
49 shortcuts / 6 sections
Tickets (Viewing)
7Open reply box
⌃⌥CControl Option C
Open note box
⌃⌥XControl Option X
Open macro box
⌃⌥MControl Option M
Toggle Apps
⌃⌥AControl Option A
Toggle user tab
⌃⌥,Control Option ,
Toggle knowledge
⌃⌥KControl Option K
Search knowledge
⌃⌥LControl Option L
Tickets (Updating)
5Update with current status
⌃⌥UControl Option U
Update as Open
⌃⌥OControl Option O
Update as Pending
⌃⌥PControl Option P
Update as On-hold
⌃⌥DControl Option D
Update as Solved
⌃⌥SControl Option S
Composing
20Insert inline image
⌘MCommand M
Create a link
⌘KCommand K
Indent right
⌘]Command ]
Indent left
⌘[Command [
Format as bold
⌘BCommand B
Format as italics
⌘ICommand I
Format as underline
⌘UCommand U
Format as code
⇧⌘5Shift Command 5
Format as code block
⇧⌘6Shift Command 6
Format as numbered list
⇧⌘7Shift Command 7
Format as bulleted list
⇧⌘8Shift Command 8
Format as quote
⇧⌘9Shift Command 9
Clear formatting
⇧⌘AShift Command A
Open color palette
⇧⌘YShift Command Y
Increase heading size
⇧⌘PLUSShift Command PLUS
Decrease heading size
⇧⌘-Shift Command -
Format as heading 1
⌥⌘1Option Command 1
Format as heading 2
⌥⌘2Option Command 2
Format as heading 3
⌥⌘3Option Command 3
Format as heading 4
⌥⌘4Option Command 4